Privacy Policy
Your trusted wireless network partner
Privacy Policy

Last updated: August 2025

Who we are: XolCore Technologies Ltd (“XolCore”, “we”, “us”)

How to reach us: hello@xolcore.com

Introduction

This Privacy Notice explains how XolCore handles your personal information—what we collect, why we use it, how we protect it, and the choices you have. The key takeaway is clear: your information belongs to you, and we treat it with care.

We only use it when it’s necessary to deliver our services or keep you informed about developments that matter to you. Our goal is transparency and trust, so you can feel confident when you connect with us.

1. What this Policy Covers
We explain what personal data we collect on xolcore.com, why we use it, who we share it with (only when necessary), how long we keep it, and what rights you have. Our goal is simple: earn your trust and make it easy to work with us.
2. The personal data we collect
  • Contact details you share (name, work email, phone, company, role) when you submit a form, book a call, or request a quote.
  • Usage and device data collected by our site (e.g., IP address, browser type, pages visited, time on page) to keep things running and improve the experience.
  • Preferences (e.g., marketing opt‑in) and any messages you send us. We keep collection lean and relevant to your request
  • Technical logs and security data (e.g., error logs) to ensure service reliability and protect against misuse.
3. How and why we use your data
We use your data to: respond to enquiries, provide quotes, deliver services, improve our website, prevent fraud/abuse, and—only if you opt‑in or we have a suitable legitimate interest—send relevant updates. Legal bases: contract, legitimate interests, consent, and legal obligations.
4. Cookies and Analytics
Our site uses essential cookies for basic functions. We may also use analytics cookies (e.g., to understand which pages are helpful) and give you clear controls to accept or decline them. You can change choices anytime.
5. Marketing Communications and Your Preferences
We may contact you with information about our services or related updates that we believe will be relevant to your business. All such communications will comply with applicable data protection and electronic marketing regulations. You will always have the option to manage your preferences or opt out of marketing communications at any time. We do not share your personal data with third parties for their marketing purposes.
6. Sharing data with trusted providers
We work with vetted service partners (for example, hosting, email delivery, CRM, security, analytics). They act on our instructions under confidentiality and data‑protection terms and can’t use your data for their own purposes. We do not sell personal data.
7. International transfers
Some providers may operate outside the UK/EEA. When this happens, we use appropriate safeguards (e.g., standard contractual clauses/addenda) to protect your data before any transfer.
8. How long we keep your data
We keep personal data only as long as needed for the purpose collected—then delete or anonymise it. Enquiry data is usually short‑lived; contractual and billing records are kept longer to meet legal requirements. We keep retention practical, not open‑ended.
9. data Security
We apply technical and organisational measures such as TLS encryption in transit, access controls, and provider due diligence. No website can be 100% secure, but we continually aim for sensible, modern safeguards following industry best practices.
10. Your Privacy rights
You can access, correct, delete, or object to certain uses of your personal data; you can also withdraw consent where that’s our basis for processing. We’ll respond promptly and transparently to rights requests.
11. Children
Our website and services are aimed at organisations and adult professionals. We don’t knowingly collect children’s data and will take appropriate steps if we learn we have. If you are under 16, please do not attempt to fill out our forms or send any personal data about yourself to us. If we learn that we have collected personal data from a child under age 16, we will delete that information promptly.
12. Talk to us
Questions, requests, concerns or feedback? hello@xolcore.com is the fastest way to reach us. You can also write to us at our registered address. If you’re not satisfied, you can contact the UK Information Commissioner’s Office (ICO). We’ll update this policy as required and will always show the latest “Last updated” date above.